At Evolute, we are committed to providing you with high-quality activewear that exceeds your expectations. We understand that sometimes a product may not meet your needs, and we want to make your shopping experience as hassle-free as possible. Please read our refund policy carefully to understand your rights and options.

**1. Eligibility for Refund**

We offer refunds on eligible products within 14 days of receiving your order. To be eligible for a refund, the following conditions must be met:

- The product must be in its original condition, with all tags, labels, and packaging intact.
- The product must not have been worn, washed or altered in any way.
- Proof of purchase, such as an order confirmation or receipt, must be provided.

**2. Initiating a Refund**

To request a refund, please follow these steps:

- Contact our customer support team at evoluteclo@gmail.com within 14 days of your purchase.
- Provide your order number and a brief explanation of the reason for the refund request.
- Our customer support team will guide you through the return process and provide you with a return authorization, if applicable.

**3. Return Shipping**

Customers are responsible for return shipping costs, unless the product is defective or damaged upon receipt. We recommend using a trackable shipping method and keeping the shipping receipt until your return is processed.

**4. Refund Processing**

Once we receive the returned product and verify its eligibility for a refund, we will process your refund within 3-5 business days. Refunds will be issued in the original payment method used for the purchase.

**5. Exchanges**

We offer free exchanges.
If you wish to exchange a product for a different size or color, please contact our customer support team.

Exchanges are subject to product availability.

**6. Defective or Damaged Products**

If you receive a defective or damaged product, please contact our customer support team within 14 days of your purchase. We will provide instructions for returning the item and will cover the return shipping costs. A replacement or refund will be processed upon receiving the defective or damaged item.

**7. Contact Information**

If you have any questions or concerns regarding our refund policy, please contact our customer support team at evoluteclo@gmail.com

Evolute reserves the right to update or modify this refund policy at any time. Please check our website for the most up-to-date information.

Last Updated: 11/01/2024

Thank you for choosing Evolute. We appreciate your trust in our products, and we are here to assist you with any inquiries or requests you may have.